Shipping Policy
Scope of Delivery
Digital Services
Consultancy packages and digital solutions are delivered electronically.
Access is provided via email, online sessions, or platform credentials.
No physical shipping or parcel tracking applies to digital services.
Physical Products
Dairy and other tangible products are delivered through trusted courier partners.
Delivery is available across Pakistan, subject to serviceable areas.
Delivery Timelines & Confirmation
Digital Services
Standard delivery occurs within 24–48 hours of payment confirmation.
Consultancy sessions are scheduled according to customer preference and availability.
Physical Products
Estimated delivery time: 2–5 business days, depending on location.
Perishable items (milk, yogurt, butter) are dispatched daily to ensure freshness.
Charges & Conditions
Digital Services
No shipping charges apply.
Service fees displayed at checkout cover consultancy or digital product access only.
Physical Products
Standard delivery charges apply, calculated at checkout.
Free delivery may be offered on bulk orders above PKR 10,000.
Customer Responsibility & Support
Customer Responsibility
Provide accurate contact details to ensure timely delivery.
Ensure availability at scheduled consultancy times for digital services.
For physical products, ensure someone is available to receive the order at the delivery address.
Support
For assistance with delivery, please contact:
📍 H No.572 A ST No.109 I-8/4 Islamabad
📞 051-6121174
📧 info@purenfresh.pk
